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illeke612's avatar
illeke612
Frequent Visitor
5 years ago

Topdesk free text fields

Hi,   I'm connecting to Topdesk to report on incidents. I found the required fields in the topdesk datadict within field 'attvrijetekst1' (translated attfreetext1) I can find other free fields (s...
Need Help
Anonymous's avatar
Anonymous
Not applicable
5 years ago

Hi illeke612 ,

 

Do you mean that when you connect to the data source in Power BI Desktop, you can't get all the data sources?

You can try to clear data source permission and connect again.

 

 

Best Regards,

Stephen Tao

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

illeke612's avatar
illeke612
Frequent Visitor
5 years ago

Hi Anonymous 

 

I guess it's more a matter of finding the correct table within the topdesk table structure and it's related tables. As it is a more or less fixed structure I was hoping someone faced the same issue and found a solution.

 

I get the impression the data stored within free text fields is not available using the odata connector in Power BI.

In the data dictionary within topdesk I can retrieve the (back-end) field name mapped with the front end name within the entity 'incident'.

Kind regards,

Ilse