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tehrsam's avatar
tehrsam
Frequent Visitor
8 years ago
Solved

Timeout while using the Adobe-Power BI connector

Hi,   I am using the Adobe connector with the Power BI desktop and if I load in a large data set Power BI hits a timeout error. Is there any way to bypass this error?    Thanks
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PBIProUser's avatar
PBIProUser
New Member
7 years ago

Can you please show me exactly where this is "documented" in the troubleshooting section? I don't believe I see where it even mentions this bug in the small paragraph provided:

 

"

Troubleshooting

If you're seeing an error after providing your credentials indicating you do not have permissions, confirm with your admin that you have access to the Adobe Analytics API. Also confirm the Adobe ID provided is linked to your Marketing Cloud Organization (associated to an Adobe Analytics company).

If you've successfully passed the credentials screen before encountering an error, it's possible the reports are taking too long to complete. A common error is in the form "Failed to get data from the Adobe Analytics report. Contents included "referrer, page", approximate duration was xx seconds". Review the "What's included" section and compare to the size of your Adobe instance. Unfortunately there isn't a way to work around this timeout today. However, we're considering updates to better support larger instances, provide feedback to the Power BI team at https://ideas.powerbi.com"