Forum Discussion

cymruricky's avatar
cymruricky
New Member
3 years ago

Time based metrics

hi All,

I have a field, Longest Average Wait which is shown correctly as HH:MM:SS within the Desktop version, however when i publish the dahboard the field becomes an AM/PM field with incorrect data as shows below:

 

Desktop

Online following publication

I cant seem to find what the problem is, any help greatly appreciated 🙂

 

Ricky

 

 

2 Replies

  • croberts21's avatar
    croberts21
    Continued Contributor

    Is "Longest Average Wait" a string? If so you might need to make another field which converts it to a datetime, then format the field in the tab strip.

    In your dashboard, before publishing, click the field the Longest Average Wait is based on and format it as time in the Tab Strip. 

     

    Click Field.

    Change format in tab strip.

    Also, what viz are you using? 

     

  • Hi, thanks for the reply using the Card viz currently the setting on the colum are as follows:

     as its a time only field