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Orquisa
Frequent Visitor

There is no available gateway in User Usage Metrics Power BI

Hello community!

I'm having a problem with using the Power BI Usage Analytics Dataset

The user's data is loading on my desktop Power BI, but when I publish, the "There is no available gateway" appears in the charts or tables that contains the data

The error:

Orquisa_0-1657562886857.png
The table corrupted:

Orquisa_2-1657562935709.png


The Dataset working in my desktop:

Orquisa_3-1657563162676.png


Does anyone knows how to solve it?

2 REPLIES 2
v-zhangti
Community Support
Community Support

Hi, @Orquisa 

 

The gateway is personal gateway or standard gateway?  The personal gateway don't support the data sources with direct query/live connection mode.

 

Please refer to the following link, hope it can help you.

https://community.powerbi.com/t5/Desktop/there-is-no-available-gateway/m-p/1669267#M666601 

https://community.powerbi.com/t5/Service/quot-There-is-no-gateway-available-quot-error-with-report-u... 

https://community.powerbi.com/t5/Desktop/There-is-no-available-gateway/m-p/1912562#M731610 

 

Best Regards,

Community Support Team _Charlotte

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Orquisa
Frequent Visitor

Informations that can help with the solution:
The Power BI that I'm creating is using sharepoint data and PowerBI Direct Query, maybe this is a problem

And if I recreate the Power BI with just the Direct Query, it works (But I don't know for how long, because in the beginning, the one with both datas was working too)

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