The filled mapping and map visual elements are disabled.

[PaulinRoc]

I have a problem using maps to represent cities on power bi dekstop. 

On power Bi dekstop, everything works. But when I publish the report and view it on the web interface, this is what is displayed instead of the map:

This detail is then displayed:

For your information, I have a non-paying version.

Thank you for your help.

[Syndicate_Admin]

Good morning, when I share the information in a public web link, the maps do not work. But in the online vizualizador if it works well. What's the matter

[Anonymous · Accepted solution]

Hi  @PaulinRoc ,

According to the official documentation:

You have to be a global admin or Power BI service admin to access the Power BI admin portal. For more information about the Power BI service administrator role, see Understanding the Power BI admin role.

For more information about Power BI admin portal, you can check this link:

https://docs.microsoft.com/en-us/power-bi/admin/service-admin-portal#how-to-get-to-the-admin-portal

Best Regards,

Liu Yang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[amitchandak]

@PaulinRoc , Can you share the error in text format

[PaulinRoc]

Here is the error in text format::

The map and fill visuals are disabled.

To resolve this issue, ask your customer administrator to enable the map and fill visuals in the administration portal.
Try again later or contact support. If you contact support, provide this information.

[amitchandak]

@PaulinRoc , Ask Admin to enable this under tenant setting  under -> setting-> Admin

[PaulinRoc]

When I access the administration portal, I don't have the same interface as you. I have two tabs: "capacity setting" and "update summary".
In the tab "Capacity setting", I am offered to buy a premium capacity.

[vsharmak]

I am also not getting any other option other then "capacity setting" and "update summary".

Please help.

[TariqData]

did you ever solve this?