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Pritam's avatar
Pritam
Frequent Visitor
10 years ago

The description for Event ID 25 from source SOLVE$analysis's cannot be found

Hi

I am experianceing few issues with current version of Power BI Desktop(2.37.4464.361)

1. Not loading visulaization page

2. Took long time to start

3. Getting below messsage in Even after Power Bi Desktop crashes

"The description for Event ID 25 from source MSOLAP$AnalysisServicesWorkspace761022083 cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. The following information was included with the event:
msmdsrvi.rll
16393"

 

I tried to find information regarding this error with no luck, please help me

3 Replies

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Icon for Community Support rankCommunity Support

    Hi Pritam,

     

    Based on my research, the msmdsrvi.rll error can be caused by that:

     

    a. Corrupt or missing files

    b. Invalid registry entries associated with Msmdsrvi.rll

    c. A virus / malware infection

     

    In your scenario, I would suggest you follow steps below:

    1. Scan your computer for viruses

    2. Run the System File Checker and repair, follow these steps:

     1). Click the right mouse button (or press and hold) Start button and then click the command prompt (Administrator).

     2). Type sfc/scannow (note the space), and then press Enter. Allow the system to run a command in peace.

     3). In the same window, then USING DISM/online/Cleanup-Image/RestoreHealth (note the spaces in the code), and then press

         Enter. Allow the system to run a command in peace.

     4). Run once again from the command sfc/scannow, and then restart the computer.

    3. Open the machine in a clean or safe mode and attempt to duplicate the error in this case.

     

    Also please take a look at this article: What is Msmdsrvi.rll and How To Fix It?. When you launch the Power BI Desktop, you can use Process Monitor to trace which process has failed.

     

    If you have any question, please feel free to ask.

     

    Best Regards,
    Qiuyun Yu

     

    • Pritam's avatar
      Pritam
      Frequent Visitor

      Hi Qiuyun_Yu,

       

      I tried steps provided by you and get below error

      No providers were found that support the command(online/cleanup-image/restorehealth). HRESULT=0.

       

      Please suggest.

       

      • v-qiuyu-msft's avatar
        v-qiuyu-msft
        Icon for Community Support rankCommunity Support

        Hi Pritam,

         

        Have you tried the Process Monitor? It can capture which processes is failed.

         

        And the newest Power BI Desktop version is 2.37.4464.461, update it to this version to see if issue persists.

         

        Best Regards,
        Qiuyun Yu