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Jen_Hynds
New Member

The auto refresh function is greyed out and I dont know how to enable it

Hi

im a fairly new user, i have prepared a report and published it, i have tried to set an auto refresh, but its greyed out.  i have to manually refresh and republish the report to get it to update. it is stored on my work one drive and i am publishing to the workspace, teams and sharepoint

help!

1 ACCEPTED SOLUTION
v-eachen-msft
Community Support
Community Support

Hi @Jen_Hynds ,

 

If you used an on-promises data source, you need configure it in the gateway.

If you used a cloud data source, you need set correct credential.

Here are the documents for your reference:

https://docs.microsoft.com/en-us/power-bi/refresh-scheduled-refresh

https://docs.microsoft.com/en-us/power-bi/refresh-data

 

Community Support Team _ Eads
If this post helps, then please consider Accept it as the solution to help the other members find it.

View solution in original post

3 REPLIES 3
v-eachen-msft
Community Support
Community Support

Hi @Jen_Hynds ,

 

If you used an on-promises data source, you need configure it in the gateway.

If you used a cloud data source, you need set correct credential.

Here are the documents for your reference:

https://docs.microsoft.com/en-us/power-bi/refresh-scheduled-refresh

https://docs.microsoft.com/en-us/power-bi/refresh-data

 

Community Support Team _ Eads
If this post helps, then please consider Accept it as the solution to help the other members find it.

thank you , really helpful, i will investigate

 

Aron_Moore
Solution Specialist
Solution Specialist

There's a couple of settings you should check; gateway and credentials, 

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