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Starriver's avatar
Starriver
Advocate IV
1 year ago
Solved

The 'Driver' property with value '{Simba Snowflake ODBC Driver}' doesn't correspond to an installed

Hi all.   2 of my collegues in our company contacted to me an said they can't load anymore data from Snowflake. They try to load data from our DWH: xxxxxxx.west-europe.azure.snowflakecomputing.com ...
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Anonymous's avatar
Anonymous
Not applicable
1 year ago

Thanks for the reply from EvelynV,  GMS1,  sanjyot_firke  and calmalone , please allow me to provide another insight:

Hi, Starriver 

 

We have seen on the internal platform that other engineers have reported this issue and submitted it.
 The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient.

 

As mentioned, customers using the Windows Store version (2.132.1053.0) may encounter issues when connecting to data sources with an ODBC driver.


The current alternatives are as follows, and you can operate according to your needs:
If your desktop version has been updated to this version, please uninstall the Microsoft Store version (2.132.1053.0) and then download and install the correct version of Power BI Desktop (2.132.1053.0) from the official Microsoft Download Center.
Download Microsoft Power BI Desktop from Official Microsoft Download Center

 

Thanks for your understanding.

 

Best Regards,

Leroy Lu

  • kingkaruna's avatar
    kingkaruna
    Frequent Visitor
    1 year ago

    Hi Leroy ,

    Can the issue be sorted wih high priority by internal Engineers please. This is impacting all our stakeholders across the org and developments are at a halt. 
    Do we have to wait for the next update to the app for this bug fix???
    Our end users does'nt have Admin access on their machines for obvious reasons and rthey simply cannot unistall and install the suggested version.

    The resolution provided was not in sync with the governance policies.

    Thanks,

    Karuna

  • Anonymous's avatar
    Anonymous
    Not applicable
    1 year ago

    Hi Leroy!
    Are there any updates on this roll back?
    I am not an admin of my laptop and cannot download and install anything, so I need to be fixed in the Microsoft Store version (2.132.1053.0).

     

    Thanks for any update!

    Best,

    Álvaro

  • Anonymous's avatar
    Anonymous
    Not applicable
    1 year ago

    Hi, Is there any estimate on resolution. Can we roll back to the earliest version and push it across.

  • Anonymous's avatar
    Anonymous
    Not applicable
    1 year ago

    Hi v-linyulu-msft
    Thank you for your prompt response and for addressing the current issue. I hope it will be resolved successfully and we can return to normal operations 🙏

     

    I have a concern regarding your suggestion to download Power BI Desktop from the Download Center instead of using the version from the Windows Store. Currently at the moment all 20 of my dashboards depend on this Windows Store application, and I’m worried about the potential impacts on my reports, semantic models, RLS, subscriptions, and app functionality if I switch to the downloaded version 😐

     

    Additionally, if I make this change and the issue with the Windows App is resolved shortly afterward, I would face the challenge of reverting back to the Windows Store version 👉👈

     

    I would greatly appreciate your assistance / or anyone reading this and your insights on this matter.


    Thanks!
    Janak Chetri

    • Anonymous's avatar
      Anonymous
      Not applicable
      1 year ago

      It's the same for other sources too, in our case it is PostgreSQL