Forum Discussion
The 'Driver' property with value '{Simba Snowflake ODBC Driver}' doesn't correspond to an installed
Hi all.
2 of my collegues in our company contacted to me an said they can't load anymore data from Snowflake. They try to load data from our DWH: xxxxxxx.west-europe.azure.snowflakecomputing.com and they get the following error:
This means, that at the moment they can't load anymore data from Snowflake into Power BI Desktop, which is a huge showstopper for us.
For me, everything worked fine (so I was able to load data from Snwoflake) and we were both on the same version. The version is:
So my next step was, to check in the Microsoft Store, if there is any update missing from Power BI Desktop on my side. There was indeed an update missing, and I updated Power BI Desktop. After this update I am experiencing this issue too.
I have, and I had never the need to install a Snowflake localy on my machine together with Power BI Desktop, so my guess is, that the Power BI version available in the Microsoft Store has a problem. Also multiple deinstallation and installation of Power BI Desktop over the Microsoft Store didn't solve the issue.
Does somebody of you have the same problem?
DuncanMummery , Mdj81 , Anonymous , kingkaruna , Anonymous , Anonymous , EvelynV , GMS1 sanjyot_firke , calmalone , brus4814 , sanjyot_firke , paulleblond , mark921 , nicobouten93 , bryhow , vinayd
Issue has been solved. I installed now the version again from the Microsoft Store and everything works again. See also communication on the Power BI Status page:
37 Replies
- DuncanMummeryFrequent Visitor
This really needs an urgent fix from Microsoft.
I reinstalled yesterday and the problem was fixed. Now its back this morning.
This is preventing us developing and working towards deadlines. This needs a fix not a reinstall.We have developers and superusers who cannot use the desktop application at all.
- StarriverAdvocate IV
DuncanMummery , Mdj81 , Anonymous , kingkaruna , Anonymous , Anonymous , EvelynV , GMS1 sanjyot_firke , calmalone , brus4814 , sanjyot_firke , paulleblond , mark921 , nicobouten93 , bryhow , vinayd
Issue has been solved. I installed now the version again from the Microsoft Store and everything works again. See also communication on the Power BI Status page:
- DuncanMummeryFrequent Visitor
- DuncanMummeryFrequent Visitor
Installing again fixes it... temporarily. That doesnt mean that Microsoft have fixed the issue.
- kingkarunaFrequent Visitor
DuncanMummery Microsoft infact fixed the bug in the version "2.135.7627.0". You can get it now.
- kingkarunaFrequent Visitor
I can confirm that the issue is sorted now after a re-install of the same from MS store.
- EvelynVNew Member
Uninstall and reinstalling manually through the website worked for us as well, but this will have to be done by device admins. The users get automatic updates from the store, so a fix there would be better.
- wrjohnston91238Regular Visitor
I had this same problem this morning; after receiving an automatically applied update in the last day or two. I saw this morning there was an update in the Microsoft Store (with no release notes). I installed this update (less than <50mb download).
Power BI desktop version number has incremented to Version: 2.135.7627.0 64-bit (August 2024); previosuly non-working version was 2.132.1053.0.
I am now able to successfully connect to Snowflake using recently used connections.
- Fabrizio1Frequent Visitor
Confirm.
I've also tried to update the app via Ms Store. It works fine now and the version has moved to 2.135.7627.0
- DipakSVNew Member
Issue resolved after updating to this version from store
- nicobouten93New Member
yes, uninstall and the reinstall through the store. It works. All of that without any admin rights.
Thanks for the quick resolution
- powerfabNew Member
I also uninstalled everything and did a manual install using the setup.exe and it worked
- brus4814Regular Visitor
Hi Everyone,
I had a similar issue. It started after I selected the dark mode feature, which will be available in the next release. It somehow corrupted the August version of the app. I uninstalled and manually installed August release version of the app from here https://www.microsoft.com/en-us/download/details.aspx?id=58494 as per suggestions above and that fixed the issue for me.Hope this helps!
- sanjyot_firkeHelper II
Uninstall and reinstalling manually through the website worked for us as well.
- AnonymousNot applicable
Thanks for the reply from EvelynV, GMS1, sanjyot_firke and calmalone , please allow me to provide another insight:
Hi, Starriver
We have seen on the internal platform that other engineers have reported this issue and submitted it.
The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient.As mentioned, customers using the Windows Store version (2.132.1053.0) may encounter issues when connecting to data sources with an ODBC driver.
The current alternatives are as follows, and you can operate according to your needs:
If your desktop version has been updated to this version, please uninstall the Microsoft Store version (2.132.1053.0) and then download and install the correct version of Power BI Desktop (2.132.1053.0) from the official Microsoft Download Center.
Download Microsoft Power BI Desktop from Official Microsoft Download CenterThanks for your understanding.
Best Regards,
Leroy Lu
- kingkarunaFrequent Visitor
Hi Leroy ,
Can the issue be sorted wih high priority by internal Engineers please. This is impacting all our stakeholders across the org and developments are at a halt.
Do we have to wait for the next update to the app for this bug fix???
Our end users does'nt have Admin access on their machines for obvious reasons and rthey simply cannot unistall and install the suggested version.
The resolution provided was not in sync with the governance policies.
Thanks,Karuna
- AnonymousNot applicable
Hi Leroy!
Are there any updates on this roll back?
I am not an admin of my laptop and cannot download and install anything, so I need to be fixed in the Microsoft Store version (2.132.1053.0).Thanks for any update!
Best,
Ćlvaro
- AnonymousNot applicable
Hi, Is there any estimate on resolution. Can we roll back to the earliest version and push it across.
- Mdj81Frequent Visitor
Also here the same issue since yesterday. Reinstall using the PBI download worked for me as well.