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hmeltonPSL
Helper II
Helper II

Table Visual interacting with a multirow card visual

I have a table visual that list open helpdesk tickets.  I would like to click on a ticket in the list then show more detailed data in a form format if possible.  I tried editing the interactions of a multirow card with the table.  It worked in that it only brought back the one ticket but I can't get it into a readable format with just that tickets data.  Any ideas?

 

My other option would be to add a link the ticketno in the table and bring directly to the helpesk system but I didn't want the users having to go back and forth.

 

Hannah 

1 ACCEPTED SOLUTION
hmeltonPSL
Helper II
Helper II

So I actually just created a Web URL field in the table which takes you to directly to the workorder in our Work Order application.  It is actually a better solution for us since there is so much information in the Work Order itself. 

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7 REPLIES 7
v-nmadadi-msft
Community Support
Community Support

Hi @hmeltonPSL ,

As we haven’t heard back from you, we wanted to kindly follow up to check if the suggestions  provided by the community members for the issue worked. Please feel free to contact us if you have any further questions.

 

Thanks and regards

v-nmadadi-msft
Community Support
Community Support

Hi @hmeltonPSL 

May I check if this issue has been resolved? If not, Please feel free to contact us if you have any further questions.


Thank you

v-nmadadi-msft
Community Support
Community Support

Hi @hmeltonPSL 

I wanted to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions.


Thank you.

hmeltonPSL
Helper II
Helper II

So I actually just created a Web URL field in the table which takes you to directly to the workorder in our Work Order application.  It is actually a better solution for us since there is so much information in the Work Order itself. 

ryan_mayu
Super User
Super User

could you pls provide some sample data and expected output?





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Shahid12523
Community Champion
Community Champion

Use a drillthrough page – best option.

Right-click a ticket in the table → Drillthrough → Ticket Details.

Design that page with fields laid out like a form.

 

Alternative: use a matrix with field names as rows and values as measures to mimic a form.

👉 Drillthrough = cleanest, native solution.

 

Shahed Shaikh
Greg_Deckler
Community Champion
Community Champion

@hmeltonPSL Can you provide an image of what the multicard visual looks like and what the problem is? Have you tried the new card visual?



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