Forum Discussion
Table Visual interacting with a multirow card visual
I have a table visual that list open helpdesk tickets. I would like to click on a ticket in the list then show more detailed data in a form format if possible. I tried editing the interactions of a multirow card with the table. It worked in that it only brought back the one ticket but I can't get it into a readable format with just that tickets data. Any ideas?
My other option would be to add a link the ticketno in the table and bring directly to the helpesk system but I didn't want the users having to go back and forth.
Hannah
So I actually just created a Web URL field in the table which takes you to directly to the workorder in our Work Order application. It is actually a better solution for us since there is so much information in the Work Order itself.
7 Replies
hmeltonPSL Can you provide an image of what the multicard visual looks like and what the problem is? Have you tried the new card visual?
Use a drillthrough page – best option.
Right-click a ticket in the table → Drillthrough → Ticket Details.
Design that page with fields laid out like a form.
Alternative: use a matrix with field names as rows and values as measures to mimic a form.
👉 Drillthrough = cleanest, native solution.
could you pls provide some sample data and expected output?
So I actually just created a Web URL field in the table which takes you to directly to the workorder in our Work Order application. It is actually a better solution for us since there is so much information in the Work Order itself.
Hi hmeltonPSL
I wanted to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions.
Thank you.Hi hmeltonPSL
May I check if this issue has been resolved? If not, Please feel free to contact us if you have any further questions.
Thank youHi hmeltonPSL ,
As we haven’t heard back from you, we wanted to kindly follow up to check if the suggestions provided by the community members for the issue worked. Please feel free to contact us if you have any further questions.
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