Forum Discussion

Ramkishor's avatar
Ramkishor
Helper II
5 months ago
Solved

Sudden Layout Difference: Embedded Power BI Slicers missing for specific user in D365 F&O

Hi Anonymous  I’m seeking help with a sudden rendering issue in an embedded Power BI report within D365 Finance & Operations. The Problem: A specific user, who has historically been able to view a...
  • v-menakakota's avatar
    v-menakakota
    5 months ago

    Hi Ramkishor ,

    Thank you for confirming that the report was previously working on the same Mac device and that no RLS, slicer, or report changes were made. Since the behavior started recently and is limited to specific Mac users, this does not appear to be related to report configuration or security settings.

     

    Based on the information shared, this may require deeper investigation into the client rendering or embedded experience, which is not something that can be fully validated through the forum.

     

    I would recommend opening a Microsoft Support ticket so the support team can review service logs and investigate further from the backend.

    To raise a support ticket for Fabric and Power BI, kindly follow the steps outlined in the following guide:

    How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn

     

    Best Regards, 
    Community Support Team

Ramkishor's avatar
Ramkishor
Helper II
5 months ago

Hi v-menakakota ,

Thank you for your response. 

FYI, The user how is trying to see the reports have viewed these reports many times earlier in the MAC and never faced an issue , but from the past 3-4 days she is facing the issue.

 

v-menakakota's avatar
v-menakakota
Community Support
5 months ago

Hi Ramkishor ,

Thank you for confirming that the report was previously working on the same Mac device and that no RLS, slicer, or report changes were made. Since the behavior started recently and is limited to specific Mac users, this does not appear to be related to report configuration or security settings.

 

Based on the information shared, this may require deeper investigation into the client rendering or embedded experience, which is not something that can be fully validated through the forum.

 

I would recommend opening a Microsoft Support ticket so the support team can review service logs and investigate further from the backend.

To raise a support ticket for Fabric and Power BI, kindly follow the steps outlined in the following guide:

How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn

 

Best Regards, 
Community Support Team