Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Subscription not working

Hi All, I created a subscription on a report using the power bi service. I get a message that the subscription was created successfully, however i do not get an email. I followed the following docum...
Need Help
Anonymous's avatar
Anonymous
Not applicable
6 years ago

Thanks v-yingjl 

Yes we receive other emails. This is our first ever subscription , there are no other subscriptions. Only 2 people emails including mine were added to the subscription. There is no question of peak time as we are just getting started with power bi. We have pro licenses .

[email protected] is added to send emails.

 

v-yingjl's avatar
v-yingjl
Community Support
6 years ago

Hi Anonymous ,

Can you receive other e-mails like sharing reports, create a alert etc by [email protected]?

If no, it could be a communication problem.

 

Best Regards,
Yingjie Li

If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

  • v-yingjl's avatar
    v-yingjl
    Community Support
    6 years ago

    Hi Anonymous ,

    If you've fixed the issue on your own please kindly share your solution. If the above posts help, please kindly mark it as a solution to help others find it more quickly. Thanks!


    Best Regards,
    Yingjie Li

  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

    No the issue is still lingering , for the time being we are using SSRS Subscriptions. Thanks to PBI