Solved: Subscription mailing is so slow

Anonymous · ‎09-11-2023

Hi,

Could you let me know why a subscription mail is so slow recently?

It takes almost almost 1 hour, After I publish my powerbi subscription to subscribers.

In case of fixed time for subscription publish, also it doesn't work on correct time.

ex) publish time - 20:00 / recieve time - 21:00 (took 1 hour...)

Anybody who knows the solution?

Anonymous · ‎09-12-2023

Hi @Anonymous ,

Have submitted this issue internal to confirm, would update here as soon as possible if there is any update about it.

Best Regards
Community Support Team _ Rongtie

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Anonymous · ‎09-18-2023

Hi,
The problem has been repeated till now.

On previous friday It took 1 hour after I published.

Today I can't guess when subscribers receive it.

Could you let me know any status for a soluton?
We're not able to publish a daily report in time.

Anonymous · ‎09-12-2023

Hi @Anonymous ,

Have submitted this issue internal to confirm, would update here as soon as possible if there is any update about it.

Best Regards
Community Support Team _ Rongtie

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Anonymous · ‎09-12-2023

On 11th Septmeber, subscription mail delivered 6 hours after I published...

Then 12th September it worked normally.

Could you let me know it solved?

Subscription mailing is so slow