Forum Discussion

Anonymous

Not applicable

3 years ago

Solved

Subscription mailing is so slow

Hi,

Could you let me know why a subscription mail is so slow recently?

It takes almost almost 1 hour, After I publish my powerbi subscription to subscribers.

In case of fixed time for subscription publish, also it doesn't work on correct time.

ex) publish time - 20:00 / recieve time - 21:00 (took 1 hour...)

Anybody who knows the solution?

Anonymous
3 years ago
Hi Anonymous ,

Have submitted this issue internal to confirm, would update here as soon as possible if there is any update about it.

Best Regards
Community Support Team _ Rongtie

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

3 Replies

Anonymous
Not applicable
3 years ago
Hi Anonymous ,

Have submitted this issue internal to confirm, would update here as soon as possible if there is any update about it.

Best Regards
Community Support Team _ Rongtie

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
- Anonymous
  Not applicable
  3 years ago
  On 11th Septmeber, subscription mail delivered 6 hours after I published...
  Then 12th September it worked normally.
  Could you let me know it solved?
Anonymous
Not applicable
3 years ago
Hi,
The problem has been repeated till now.
On previous friday It took 1 hour after I published.
Today I can't guess when subscribers receive it.
Could you let me know any status for a soluton?
We're not able to publish a daily report in time.