Forum Discussion
Strange error logging into power BI Desktop
Hi
Suddenly I can't log into Desktop.
Twice I get up what email address to use and then I get a message that is to compicated for my brain to digest.
See the text below.
What can I do to be able to log in again????
NOHAG
Hi NOHAG,
What version of power bi desktop are you used? If you are work with May versions, current it may include a issue about sign in.
You can check the following link if it meet to your scenario and then you can try to update to the latest June versions or roll back the April version and try again to confirm if it fixed.I can't login to Power BI Desktop version - Page 2 - Microsoft Fabric Community
Download Microsoft Power BI Desktop from Official Microsoft Download Center
Regards,
Xiaoxin Sheng
5 Replies
Hi NOHAG,
According to the error messge, this issue seems related to the network settings. Have you enabled about proxy on your device?(it seems like proxy authentication server is blocking the web requests issued by Power BI Desktop)
If that is the case, you can try to add the following domains on the proxy authentication server to the allowed list: app.powerbi.com, api.powerbi.com, and domains in the *.analysis.windows.net namespace.
Add Power BI URLs to allowlist - Power BI | Microsoft Learn
In addition, have you switch different accounts on power bi desktop client before this issue appears? AFIAK, current power bi desktop has a known sign in issue which appear when you switch different accounts.
Regards,
Xiaoxin Sheng
Hi
Thanks for your proposals but....
did not work.
It's onlu PBI Desktop that is an issue, Service or any other log in any other app from eny vendor works fine.
It is just PBI Desktop that I can't log into.
//Olle
Hi NOHAG,
What version of power bi desktop are you used? If you are work with May versions, current it may include a issue about sign in.
You can check the following link if it meet to your scenario and then you can try to update to the latest June versions or roll back the April version and try again to confirm if it fixed.I can't login to Power BI Desktop version - Page 2 - Microsoft Fabric Community
Download Microsoft Power BI Desktop from Official Microsoft Download Center
Regards,
Xiaoxin Sheng
Worked to go back to April
Thanks
FYI
I still have the same login issue when I update to the June version
April works fine but not May or June.
Same issue on both
NOHAG
