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New Member

Something went wrong Failed to load data sources. Please try again later.


I'm trying to open my PowerBi dashboard and this message pops-up: 


Something went wrong

Failed to load data sources. Please try again later.

Activity ID: xxxx

Request ID: xxx

Correlation ID: xxx

Status code: 400

Time: xxxx

Version: 13.0.6617.115

Cluster URI:


Also when I have tried to refresh 


Refresh failed: xxxx has failed to refresh. Failure details: 

Next refresh for xxxx is scheduled for 9/7/2018 9:30:00 AM.

Technical Information:

Activity Id: xxxx

Request Id: xxxx

Cluster Name:


Can you please help me? What should I do? 

Thank you very much

Regular Visitor

Hi I have a similar issue and also some apps have been deleted as a result.


Unable to reload any of the Xero apps and previous apps loaded stopped working.


Something went wrong
Failed to load data sources. Please try again later.
Please try again later or contact support. If you contact support, please provide these details.
Activity ID: 6b08d963-a8af-4b29-b447-94fa1fe593c2
Request ID: 2ade9c55-00bc-64f3-3a8b-cad2922a453d
Correlation ID: 96ad3448-6fb8-2189-d8ff-c47c81f3d4c3
Status code: 500
Time: Fri Dec 21 2018 22:02:14 GMT+1100 (Australian Eastern Daylight Time)
Version: 13.0.7683.188
Cluster URI:

Community Support
Community Support

HI @xneme05,


Please provide more detail informations about this to help us clarify your scenario.(e.g. datasource type, connection mode, detail refresh history and error message, local gateway log...)


In addition, you can also take a look at support page to know more more about known issue if your scenario is match with them.

Power bi Support



Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.

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