Skip to main content
Showing results for 
Search instead for 
Did you mean: 

Find everything you need to get certified on Fabric—skills challenges, live sessions, exam prep, role guidance, and more. Get started

Helper IV
Helper IV

Some users unable to see certain visuals / data in a Power BI Report

Hello everyone

We have several Power BI reports that pull data from a Dynamics 365 Dataverse environment.

Several of our users can see certain visuals on the reports but not all the visuals. An example is shown below:

Users can see these two visuals:


...but several other visuals appear like this:



When the users click on See details they receive the following:


The users having the problem do have a Power BI Pro licence but do not have a Dynamics licence.

So, my questions are:
- Why can the users see some visuals / data and not others?
- Do they need a Dynamics licence to see all the visuals / data? If so, why is some data currently visible and some data not?
- Are there any changes that I need to make to the Power BI Reports / App in order to make these fully work?

If the users couldn't see any visuals or data then I could understand the problem, but the fact they can see some visuals and data only has confused me.

Many thanks




Helper IV
Helper IV

Hi @Ritaf1983 

Apologies for the very late respone to your message. Unfortunately other work issues took over this one!

No, the reports in question do not use RLS. Do you have any other ideas as to why this might be happening?

Many thanks

Super User
Super User

Hi @jonclay 
Do your reports have RLS ?
It seems like a role issue...

Helpful resources

July 2024 Power BI Update

Power BI Monthly Update - July 2024

Check out the July 2024 Power BI update to learn about new features.

July Newsletter

Fabric Community Update - July 2024

Find out what's new and trending in the Fabric Community.