Smiles and Frown in Desktop / Smiles in Service

Seth_C_Bauer · ‎08-30-2015

The mechanism to send a frown via the Desktop is useful for individuals to get directed support for odd/machine specific errors. The PBI Site mechanism is only a smiley and seems to drive more towards "just give us your feedback"

Are both of these mechansims supposed to be used to submit issues to the support team? Or is the "frown" in desktop the only means to do that?

Thanks

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Greg_Deckler · ‎08-31-2015

I have had good success with support getting back to me when I send them feedback via the smiley icon in the Service.

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Greg_Deckler · ‎08-31-2015

I have had good success with support getting back to me when I send them feedback via the smiley icon in the Service.

Follow on LinkedIn
@ me in replies or I'll lose your thread!!!
Instead of a Kudo, please vote for this idea
Become an expert!: Enterprise DNA
External Tools: MSHGQM
YouTube Channel!: Microsoft Hates Greg
Latest book!: Power BI Cookbook Third Edition (Color)

DAX is easy, CALCULATE makes DAX hard...

Smiles and Frown in Desktop / Smiles in Service