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Seth_C_Bauer
MVP

Smiles and Frown in Desktop / Smiles in Service

‎08-30-2015 02:08 PM

The mechanism to send a frown via the Desktop is useful for individuals to get directed support for odd/machine specific errors. The PBI Site mechanism is only a smiley and seems to drive more towards "just give us your feedback"

Are both of these mechansims supposed to be used to submit issues to the support team? Or is the "frown" in desktop the only means to do that?

 

Thanks


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Greg_Deckler
Super User
Super User

‎08-31-2015 07:06 AM

I have had good success with support getting back to me when I send them feedback via the smiley icon in the Service.


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Greg_Deckler
Super User
Super User

‎08-31-2015 07:06 AM

I have had good success with support getting back to me when I send them feedback via the smiley icon in the Service.


@ me in replies or I'll lose your thread!!!
Instead of a Kudo, please vote for this idea
Become an expert!: Enterprise DNA
External Tools: MSHGQM
YouTube Channel!: Microsoft Hates Greg
Latest book!: Mastering Power BI 2nd Edition

DAX is easy, CALCULATE makes DAX hard...
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