Smartsheet Authorization Not Loading

[dknipfer]

I haven't had issues in the past, but this week I was asked to authorize my Smartsheet data connection. When I click to authorize, the page doesn't load. It pops up but no content loads for me to sign in. I updated PBI Desktop but I'm still experiencing the same issue. Next up will be an uninstall/reinstall, but was hoping someone had a quick fix.

Thank you.

[Anonymous]

Hi  @dknipfer ,

Whether Internet Explorer is installed on your computer, Power Bi uses this Web browser by default to log in with your credentials in the background. Smartsheet does not seem to support IE anymore.

You can check the link below to get the solution to the above problem:

https://community.powerbi.com/t5/Issues/Smartsheet-Connector-Bug-in-August-2021-Update/idi-p/2043060

https://www.reddit.com/r/PowerBI/comments/pbfi44/smartsheet_authentication_browser_not_supported/

Best Regards,

Liu Yang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[amitchandak]

@dknipfer , a check if this is happening after the Oct-2021 update. Check issues - https://community.powerbi.com/t5/Issues/idb-p/Issues

Also, Try

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