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Helen1212's avatar
Helen1212
New Member
2 years ago

Smart filter - Labels & place holder

Hi !
I'm using a Smart filter with a matrix.
The thing is that if the matrix has all rows collapsed, then the value that I set in Labels&placeholder remains still, but when I expand a row from the matrix and select that row, the smart filter label changes with the actual name of the column. 
What can I do to keep the same label on the filter?

Need Help

2 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Hi Helen1212，

    Per my test, I could reproduce your issue when I use the custom value in Labels&Placeholder, it will always be reset to the defualt value of the label.
    As a workaround, we suggest you use Smart Filter Pro, which does a great job of displaying custom label values:

    Best regards,

    Joyce

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     



  • Helen1212's avatar
    Helen1212
    New Member
    2 years ago

    Hi,
    Thank you for checking and for your suggestion.

    I do not think the client will accept to pay for a filter. Anyway, I will propose other solutions.
    Thank you again for confirming the issue

    Best wishes, 
    Helen