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ArchStanton's avatar
ArchStanton
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11 months ago
Solved

Slicers not working in Published Report

I published a report on Friday and everything works just fine for me but when my manager tries nothing works.
I have a several slicers and a 'clear all slicers' button and nothing is responsive.

My manager has Admin status in the Workspace.

 

Any ideas whats going on?

6 Replies

    • ArchStanton's avatar
      ArchStanton
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      it was user error in the end! thanks anyway

  • Hi ArchStanton 

     

    Did you try clearing the cache and republishing the report to a new test workspace to see if that works?

    • ArchStanton's avatar
      ArchStanton
      Icon for Power Participant rankPower Participant

      Thanks, it turned out to be user error as another colleague did manage to clear the slicers.
      My manager had accidentally 'drilled down' into a chart which is why the 'clear all slicers' button was not resetting the visuals.

  • Hi ArchStanton, what exactly happens if they try to use the slicers? Are the slicers disabled, only showing one/some value(s) or not reacting at all when they click on them? Do you use Row Level Security and/or drill-throughs in your report?

    • ArchStanton's avatar
      ArchStanton
      Icon for Power Participant rankPower Participant

      It was user error error! My manager had drilled down into one of the visuals..

      Thanks anyway!