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Harry_Tran's avatar
Harry_Tran
Icon for Helper III rankHelper III
5 years ago

Slicer not working

Hello everyone,

I have a report which used the table from database A, then I change the dataset using the table from database B instead A.

The issue that I have is I added Region and Stores to Slicer. The Region and Stores itself have data. If I Add new page to the report and create slicers then slicers show data, but if I add Slicer to the Page that I've already have. It shows no data.

DOes anyone know why and how to fix it?

Thank you so much

7 Replies

  • Harry_Tran , You need to check if that page has some saved filters or bookmarks.  Once you change the connection, the slicer should be refreshed automatically,

  • v-xiaotang's avatar
    v-xiaotang
    Icon for Community Support rankCommunity Support

    Hi Harry_Tran 

    Check the fields in this slicer. If they are invalid, rebind them.

    -

    if problem still persists, please let me know.

     

    Best Regards,

    Community Support Team _ Tang

    If this post helps, please consider Accept it as the solution to help the other members find it more quickly.

    • Harry_Tran's avatar
      Harry_Tran
      Icon for Helper III rankHelper III

      Hi v-xiaotang 

      the fileds is not invalid, it shows data in any other page just the current page they are all empty.

      • v-xiaotang's avatar
        v-xiaotang
        Icon for Community Support rankCommunity Support

        thanks for your reply Harry_Tran 

        sounds like a a weird question. 

        could you share your sample file after removing sensitive information? so that we can work on the problem further.

         

         

        Best Regards,

        Community Support Team _ Tang

        If this post helps, please consider Accept it as the solution to help the other members find it more quickly.