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New Member

on PBI desktop, nothing happens

Per the title (and various other threads on here, with most going "me too, what's the solution"), am now getting this on Azure Virtual Desktop.


Enter my username in Signin, Continue, nothing happens. Yet, if I make up a bad username, it correctly spots it's incorrect and throws it back. Tried logging in and out of web portal, makes no difference. What's the latest on this?


No proxies or etc in use. We did have it going via Azure Firewall and Landing Zone configs, but found the Private DNS Zones were causing trouble so I backed it all out and now it goes direct. Same thing tho...


May 2023

Product Version:
2.117.984.0 (23.05) (x64)

OS Version:
Microsoft Windows NT 10.0.22621.0 (x64 en-US)

CLR Version:
4.8 or later [Release Number = 533320]

Peak Virtual Memory:
69.8 GB

Private Memory:
482 MB

Peak Working Set:
831 MB

IE Version:

User ID:

Super User
Super User

my money is on the IE version.  Did you install Webview2 on that VM?

I did indeed, same image when deployed to a VM that isn't on the Azure firewall has no issue. MS are now investigating (slowly) as they say they can't see any traffic being dropped.

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