Forum Discussion
Sign- in Power BI desktop
- Anonymous10 months ago
Hi rajkumar711 ,
Thanks for reaching out to the Microsoft fabric community forum. Also thank you pbiuseruk for the guidance. You do need to sign in with a work or school account, and ensuring that you’re on the latest version of Power BI Desktop is important.
In addition to that, please also verify the following:
- Delete the User.zip and Cache folders located at: C:\Users\<YourUser>\AppData\Local\Microsoft\Power BI Desktop.
- Check your firewall or proxy allows access to login.microsoftonline.com and app.powerbi.com. Temporarily disable VPN if active.
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Confirm that Microsoft Edge WebView2 Runtime is installed, as Power BI Desktop uses it for authentication.
- Log in at https://app.powerbi.com to verify your account works, then retry in Power BI Desktop.
These additional checks usually resolve blank sign-in screen behavior. Please feel free to reach out for any further questions.
Thank you .
Hi rajkumar711 ,
We haven’t received an update from you in some time. Could you please let us know if the issue has been resolved?
If you still require support, please let us know, we are happy to assist you.
Thank you.