Forum Discussion

jgil's avatar
jgil
Frequent Visitor
6 years ago
Solved

Shered report

Hi,   How can I do so that the people with whom I share my reports can see the changes I make after sharing them   Thanks  
Shered report
  • v-yingjl's avatar
    v-yingjl
    6 years ago

    Hi jgil ,

    If you've fixed the issue on your own please kindly share your solution. If the above posts help, please kindly mark it as a solution to help others find it more quickly. Thanks!

     

    Best Regards,

    Yingjie Li

jgil's avatar
jgil
Frequent Visitor
6 years ago

Hi,

 

We have the same domain, but when I make changes online to the report already shared he cannot see those changes, I don't know what happens or what I'm not doing correctly.

 

Thanks for the support

Anonymous's avatar
Anonymous
Not applicable
6 years ago

It happened to me also. Sometimes when we make changes in the report online using "Edit" and then "Save" it, others who have kept the report open in their web browser may not see the changes. We have resolved the issue by asking the users to either close their browser and open it again or by refreshing the page (not the report, refreshing/reloading the report page itself) 

 

Though there is no explanation as to why this happens, it can be solved this way. We have to just reload the report. It will work fine.

 

I have seen a preview feature called "Automatic Page Refresh" under the menu  File->Options and Settings->Options->Preview Features. I am not sure whether turning on this option will resolve this issue as I have not tried it. You may explore this option to see how it works.