Forum Discussion
Sharepoint authentication error "We couldn't authenticate with the credentials provided"
- Anonymous4 years ago
Hi,
My issue was different from the one described in the post you link.
Appartently it was an issue with the Edge authentication prompt. I fixed the issue by changing my default browser to chrome and in Power BI go to Settings > Security > User my default webbrowser.
This fixed the issue.
Hi Anonymous ,
Please see if this similar thread helps.
Best Regards,
Community Support Team _ kalyj
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi,
My issue was different from the one described in the post you link.
Appartently it was an issue with the Edge authentication prompt. I fixed the issue by changing my default browser to chrome and in Power BI go to Settings > Security > User my default webbrowser.
This fixed the issue.
- Mery15264 years agoNew Member
I had the same issue and this method solved it. Thanks a lot !
- ErikvantEnde3 years agoNew Member
Great! This fixed my authentication issue too. Thanks a lot 😊
- Abhishek_G3 years agoRegular Visitor
Thanks. I tried this solution but I am still getting the same error. Is there anything else I can try?
- Anonymous3 years agoNot applicable
The replie's provided were not a valid solution. I have the same problem and my company will not allow us to change our default browser to Chrome. We are forced to use Edge and I cannot get past this error.
- Anonymous3 years agoNot applicable
Same. My organization will not allow us to change our default browser from Edge to Chrome or any other browser. There must be another solution. Maybe clearing cache?
- Anonymous2 years agoNot applicable
I'm in the exact same situation. I've cleared my cache, cleared permissions for SharePoint, updated my default brower from Explorer to Chrome. I've even gone as far as connected to SharePoint through OData, this worked termporarily and I'm back at square one. Anyone have any concrete solutions?