Forum Discussion
Sharepoint Folder Connection Refresh
If your organization uses Multi-Factor Authentication, it's possible that this could be causing the "Unable to validate credentials" error. Ensure that all team members have completed any required MFA prompts.
Here is the link for your reference:
Enable per-user multifactor authentication - Microsoft Entra ID | Microsoft LearnPlease try to verify SharePoint Access Permissions, double-check that all team members have the necessary permissions not just to access the SharePoint folders but also to view and refresh the data within Power BI. Sometimes, permissions set at the SharePoint level might not propagate correctly to Power BI.
If the issue persists, advise your team members to clear their internet browser cache and then sign in to Power BI with the URL to force an update of their credentials. This step ensures that any cached credentials that might have expired are refreshed.
Best Regards
Zhengdong Xu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
If your organization uses Multi-Factor Authentication, it's possible that this could be causing the "Unable to validate credentials" error. Ensure that all team members have completed any required MFA prompts.
Here is the link for your reference:
Enable per-user multifactor authentication - Microsoft Entra ID | Microsoft Learn
Please try to verify SharePoint Access Permissions, double-check that all team members have the necessary permissions not just to access the SharePoint folders but also to view and refresh the data within Power BI. Sometimes, permissions set at the SharePoint level might not propagate correctly to Power BI.
If the issue persists, advise your team members to clear their internet browser cache and then sign in to Power BI with the URL to force an update of their credentials. This step ensures that any cached credentials that might have expired are refreshed.
Best Regards
Zhengdong Xu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.