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Anonymous's avatar
Anonymous
Not applicable
5 years ago
Solved

SharePoint data - We couldn't authenticate with the credentials provided. please try again

Dear All,   I have a report running that's updating on a weekly base, this report is already running for like a half year now, never have any issues. But today I get the error: "We couldn't authent...
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  • Anonymous's avatar
    Anonymous
    5 years ago

    Hi v-yingjl ,

     

    Thank you for your reply, I tried your steps and unfortunately, it didn't solve my issue. Finally I checked the new data set manually and I found some #N/A in it. Somehow this showed an error in PowerQuery which resulted in this error... Still strange because this error isn't referring to an error in the data set so that's confusing. 

    But when I removed the #N/A's and refreshed the report again it worked, without any credential errors.

    Kind Regards,
    Ramon

v-yingjl's avatar
v-yingjl
Community Support
5 years ago

Hi Anonymous ,

You can clear the credentials in data source settings and reconnect to sharepoint using the latest credentials to check whether it works. (Transform data -> Data source settings -> Clear Permissions)

 

Best Regards,
Community Support Team _ Yingjie Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Anonymous's avatar
    Anonymous
    Not applicable
    5 years ago

    Hi v-yingjl ,

     

    Thank you for your reply, I tried your steps and unfortunately, it didn't solve my issue. Finally I checked the new data set manually and I found some #N/A in it. Somehow this showed an error in PowerQuery which resulted in this error... Still strange because this error isn't referring to an error in the data set so that's confusing. 

    But when I removed the #N/A's and refreshed the report again it worked, without any credential errors.

    Kind Regards,
    Ramon

  • DEngLead's avatar
    DEngLead
    Frequent Visitor
    4 years ago

    I am experiencing a similar issue where I am able to access my SharePoint list data source without issue but as soon as I attempt an Unpivot with the data, I'd get the same error: "We couldn't authenticate with the credentials provided. please try again."
    I have tried clearing the permission as suggested, but it did not solve the issue.  Any suggestions are welcomed.


  • javier_torres's avatar
    javier_torres
    Regular Visitor
    3 years ago

    This works for me after updating October 2022 version when trying to get data from Sharepoint...

     

    Thank you for the TIP...