Forum Discussion
Shape Map Visual Has a popup error that doesn't clear
Hello Team,
I clicked on Shape Map Visual for my data but it's stuck in an endless popup error loop. Whether I report the issue or cancel the popup. How do I get out of here. Basically my Power I is frozen with that popup. I am afraid of losing progress and data if I close the app using windows Task Manager. How do I navigate this?
Hi, I hit the same Shape Map popup loop before. First try pressing Escape and Alt+F4 while the popup is focused, sometimes the modal is just holding focus and one of those releases it.
If Desktop is truly frozen, closing it from Task Manager is the standard way out. AutoRecover is on by default (File, Options and settings, Options, Global, AutoRecover, saves every 10 minutes), so on next launch Desktop will prompt you to restore the recovered file and you only lose whatever happened after the last snapshot.
To stop this from happening again, turn off the preview visual: File, Options and settings, Options, Global, Preview features, uncheck Shape map visual, then restart Desktop.
If this helped, a thumbs up and marking it as the accepted solution would be appreciated.
Best,
Shai Karmani
3 Replies
Hi, I hit the same Shape Map popup loop before. First try pressing Escape and Alt+F4 while the popup is focused, sometimes the modal is just holding focus and one of those releases it.
If Desktop is truly frozen, closing it from Task Manager is the standard way out. AutoRecover is on by default (File, Options and settings, Options, Global, AutoRecover, saves every 10 minutes), so on next launch Desktop will prompt you to restore the recovered file and you only lose whatever happened after the last snapshot.
To stop this from happening again, turn off the preview visual: File, Options and settings, Options, Global, Preview features, uncheck Shape map visual, then restart Desktop.
If this helped, a thumbs up and marking it as the accepted solution would be appreciated.
Best,
Shai KarmaniHi Nelson_M
We would like to inquire whether have you got the chance to check the solutions provided by Shai_Karmani in community to resolve the issue. We hope the information provided helps to clear the query. Should you have any further queries, kindly feel free to contact the Microsoft Fabric community.Hi Nelson_M
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. And, if you have any further query do let us know.
Thank you.
