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TobeT's avatar
TobeT
Frequent Visitor
5 years ago
Solved

Shape Map - Unfiltering not working properly (State still highlighted despite unfiltered)

Hi all,    I have a Shape Map (Australia by States) that I use to filter my tables/graphs by specific states. Works fine, I click on a state, it filters, I click on a state again it un-filters and ...
Need Help
  • v-robertq-msft's avatar
    v-robertq-msft
    5 years ago

    Hi,

    I've finally got this message from PG:

    I see the issue. The fix shouldn't be too complicated. My soft ETA:

    PROD service: 4-5 from today (6/8/21)

    PROD desktop: the stretch goal is SU07, SU08 more likely

     

    I will update when the fix is checked in.

TobeT's avatar
TobeT
Frequent Visitor
5 years ago

amitchandak  thanks for the quick reply. I have added some images to the dashboard to explain. I hope that makes sense. 

 

Published Dashboard 

  • TobeT's avatar
    TobeT
    Frequent Visitor
    5 years ago

    Another clue here...

    When you click on a section in a map (eg state) it highlights the state and leaves the rest of the map in the same colour but a lot fainter.

    When you select a section of the map via a slicer it highlights the state and leave the rest of the map grey. In this case you can use a bookmark to reverse the map selection. 

    It seems that there is two different filters, might be a setting. Would be good if somebody could help to solve this. 

    • TobeT's avatar
      TobeT
      Frequent Visitor
      5 years ago

      Update:

      Had a meeting with PowerBi Tech Support, they've aknowledged the issue and have also found that it works fine on their computers. I have updated to the latest PowerBI version, but the problem is still there. I've also tried on my other computer that has an older version and have the same problem there.

      Another thing I found is that the 'Filled Map' works just fine as it should in that respect. So when I have Filled and Shape map next to each other and select a state, all good. When I refresh via bookmark the Filled Map refreshes and highlights all states, whereas the Shape Map remains as it is with the previous selection highlighted. Odd glitch. 

       

      Will try on one of my business partners computers today. 

       

       

      • v-robertq-msft's avatar
        v-robertq-msft
        Icon for Community Support rankCommunity Support
        5 years ago

        Hi, TobeT 

        What is the technical support solution to this issue at current?

        According to your description and sample report, I’ve also created some test data and make a test, then I found that I have the same issue like yours in my report!

        Before clearing selections:

         

        After clearing selections:

         

        Therefore, if you still have this problem after your test on the business partners computers. You can inform the technical support or reply to me, I can open an ICM for this issue.

        My test file is attached below.

         

        Thank you very much!

         

        Best Regards,

        Community Support Team _Robert Qin

        If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.