Forum Discussion

Richy123's avatar
Richy123
Regular Visitor
2 months ago
Solved

Scorecards/Goals

I've had scorecards embedded in my published reports for some time. All of a sudden they are grayed out in the Service, in Desktop, and I can't create goals no more in desktop. When I click browse go...
Need Help
  • Richy123's avatar
    Richy123
    2 months ago

    The Scorecards started working again but according to my IT Team they didn't find the source of the problem. It supposedly fix itself. 

oussamahaimoud's avatar
oussamahaimoud
Memorable Member
2 months ago

Hi Richy123,

 

Check: Admin Portal > Tenant settings > search for "Create and use Goals", must be enabled for your security group or the entire org.

 

Remember that this require admin access !