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SunilGrewal's avatar
SunilGrewal
Regular Visitor
8 years ago

Schedule Not running

Hello, Im unable to refresh one of my reports, the gateway is ok, and in power BI destkop refreshes properly. can you help me out, I get this message

 

Cluster URI:WABI-SOUTH-EAST-ASIA-redirect.analysis.windows.net

Activity ID:eb74e208-3021-42c6-b877-6b9f1b62c586

Request ID:8b514ee9-e91e-409b-b758-7d8c04341951

Time:2018-06-30 05:43:48Z

 

 

9 Replies

  • ricardocamargos's avatar
    ricardocamargos
    Continued Contributor
    8 years ago

    Hi SunilGrewal,

     

    I believe your question should be on Services category.

    Nevertheless give us more details about your datasource (type, error message....)

  • v-jiascu-msft's avatar
    v-jiascu-msft
    Microsoft Employee
    8 years ago

    Hi SunilGrewal,

     

    Can you share more details?

    1. What are the data sources?

    2. Are there more than one data sources?

    3. Can you refresh it successfully manually?

    4. Can you share some snapshots?

     

    Best Regards,

    Dale

    • SunilGrewal's avatar
      SunilGrewal
      Regular Visitor
      8 years ago

      Hi ,

       

      1. What are the data sources? SQL Server

      2. Are there more than one data sources  Yes

      3. Can you refresh it successfully manually? Yes

      4. Can you share some snapshots?

       

      • v-jiascu-msft's avatar
        v-jiascu-msft
        Microsoft Employee
        8 years ago

        Hi SunilGrewal,

         

        Actually, the manual refresh failed as we can see from the snapshot. I would suggest you do these check below.

        1. Always use the latest version of Gateway. Please upgrade it to the latest version.

        2. Please enable "Additional logging" and check the logs for the details of errors.

         

        Best Regards,

        Dale