Skip to main content
Showing results for 
Search instead for 
Did you mean: 

Find everything you need to get certified on Fabric—skills challenges, live sessions, exam prep, role guidance, and more. Get started

Helper I
Helper I

Scatter plot clusters don't work in Service?

I have some scatter plot visuals using the 'Automatically find clusters' feature. The clustering algorithm runs fine and automatically adds itself to as the legend of the scatter chart. However, once the report is published and goes through scheduled refreshes, the visual becomes corrupted and I get the 'cannot load visuals' error. 


Is this a known error? Can PBI not run the clustering algroithm on scheduled refreshes in the service? I've had this happen on a few other reports and it appears to be isolated to scatter charts with the clusters enabled.


Couldn't load the data for this visual The query referenced column 'Query1'[field_name (clusters)] which depends on another column, relationship or measure that is not in a valid state. Additional information: ''.

Community Support
Community Support

HI @niko18033,

What type of update did you apply to your data source during these scheduler refreshes? Have you modified the data structures or added some wrong type records into the table?

Please share some more detailed information to help us clarify and troubleshoot your scenario:

How to Get Your Question Answered Quickly


Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.
Super User
Super User

@niko18033 , check one of your measures is not in a valid state after data load.

Open file in edit mode and check measures used, are they working file.

Helpful resources

Europe Fabric Conference

Europe’s largest Microsoft Fabric Community Conference

Join the community in Stockholm for expert Microsoft Fabric learning including a very exciting keynote from Arun Ulag, Corporate Vice President, Azure Data.

July 2024 Power BI Update

Power BI Monthly Update - July 2024

Check out the July 2024 Power BI update to learn about new features.

July Newsletter

Fabric Community Update - July 2024

Find out what's new and trending in the Fabric Community.