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niko18033's avatar
niko18033
Helper I
4 years ago

Scatter plot clusters don't work in Service?

I have some scatter plot visuals using the 'Automatically find clusters' feature. The clustering algorithm runs fine and automatically adds itself to as the legend of the scatter chart. However, once the report is published and goes through scheduled refreshes, the visual becomes corrupted and I get the 'cannot load visuals' error. 

 

Is this a known error? Can PBI not run the clustering algroithm on scheduled refreshes in the service? I've had this happen on a few other reports and it appears to be isolated to scatter charts with the clusters enabled.

 

Couldn't load the data for this visual The query referenced column 'Query1'[field_name (clusters)] which depends on another column, relationship or measure that is not in a valid state. Additional information: ''.

2 Replies

  • niko18033 , check one of your measures is not in a valid state after data load.

    Open file in edit mode and check measures used, are they working file.

  • Anonymous's avatar
    Anonymous
    Not applicable

    HI niko18033,

    What type of update did you apply to your data source during these scheduler refreshes? Have you modified the data structures or added some wrong type records into the table?

    Please share some more detailed information to help us clarify and troubleshoot your scenario:

    How to Get Your Question Answered Quickly

    Regards,

    Xiaoxin Sheng