Salesforce Reports - OAuth Error

[Andshepch]

Hello,

I'm hoping for some guidancs. I am experiancing difficulties with Getting Data into Power BI Desktop from Salesforce Reports.

When I try to access Salesforce reports from Power BI Desktop, I am getting an OAuth error

"We can't authorize you because of an OAuth error. For more information, contact your Salesforce administrator.

OAUTH_APPROVAL_ERROR_GENERIC : An unexpected error has occured during authentication. Please try again."

I have contacted our Salesforce people and they say this is not a Salesforce problem. Does anyone know where I might get help please? Thank you

Andrew

[v-jiascu-msft · Accepted solution]

Hi Andrew,

It's the Salesforce's right to allow connections. So I would suggest you check the permissions in Salesforce. Please refer to service-connect-to-salesforce#system-requirements-and-considerations. The most possible causes are cited as follows.

• Connected with a production Salesforce account that has API access enabled
• The account has sufficient API calls available to pull and refresh the data

Best Regards,

Dale