Forum Discussion
Salesforce Reports - OAuth Error
Hello,
I'm hoping for some guidancs. I am experiancing difficulties with Getting Data into Power BI Desktop from Salesforce Reports.
When I try to access Salesforce reports from Power BI Desktop, I am getting an OAuth error
"We can't authorize you because of an OAuth error. For more information, contact your Salesforce administrator.
OAUTH_APPROVAL_ERROR_GENERIC : An unexpected error has occured during authentication. Please try again."
I have contacted our Salesforce people and they say this is not a Salesforce problem. Does anyone know where I might get help please? Thank you
Andrew
Hi Andrew,
It's the Salesforce's right to allow connections. So I would suggest you check the permissions in Salesforce. Please refer to service-connect-to-salesforce#system-requirements-and-considerations. The most possible causes are cited as follows.
- Connected with a production Salesforce account that has API access enabled
- The account has sufficient API calls available to pull and refresh the data
Best Regards,
Dale
1 Reply
- v-jiascu-msftMicrosoft Employee
Hi Andrew,
It's the Salesforce's right to allow connections. So I would suggest you check the permissions in Salesforce. Please refer to service-connect-to-salesforce#system-requirements-and-considerations. The most possible causes are cited as follows.
- Connected with a production Salesforce account that has API access enabled
- The account has sufficient API calls available to pull and refresh the data
Best Regards,
Dale