Forum Discussion

grant_team's avatar
grant_team
Regular Visitor
2 years ago

Salesforce Object Connector timing out on Task table

Hi Everyone

 

I've built activity KPI reports for the sales team by connecting to the Task and Event tables in Salesforce using the Salesforce Object Connector, however the refreshes are now failing (after working for two years). I can connect to Event table without a problem (and Opportunity, Account, User tables) but cannot to the Task table anymore. I've confirmed with the SFDC team that it's not a permission issue so wondering if it's something that's happened with the June udpate? Can anyone else connect to the Task table in Salesforce who has the June update installed?

 

Thanks!

Need Help

2 Replies

  • lbendlin's avatar
    lbendlin
    Super User
    2 years ago
     I've confirmed with the SFDC team that it's not a permission issue

    Don't take their word for it. Use Dataloader to check for yourself.

  • grant_team's avatar
    grant_team
    Regular Visitor
    2 years ago

    Thanks, however I have a separate report published prior to the update which is still connecting to the Task table. So that confirms it unrelated to Salesforce permissions.