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Anonymous's avatar
Anonymous
Not applicable
6 years ago
Solved

Salesforce Connection - Browser error

Hi,   I'm having trouble with the Salesforce (Objects) connector. It has worked perfectly this year, but lately it seems all our accounts on all pc's are unable to use it, and it looks like it mig...
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  • Anonymous's avatar
    Anonymous
    6 years ago

    Hi, 

    This was fixed for me and I also managed to work-around the issue through Power Flow.

     

    The fix was that, the SF team had disallowed something (login?) in Salesforce in working with Internet Explorer. When they reversed this, everything worked again. This is on the lightning version. 

     

    However, I noticed I could still login through Excel and thought to try if I could login through the Flow interface and connected to the Flow source from Power BI. Maybe try to check if you can login through Excel (still Salesforce connection) or Flow.

     

    Best Rune

Anonymous's avatar
Anonymous
Not applicable
4 years ago

My users have been having the same browser issue during authentication when trying to Get Data > From Salesforce Objects / Reports (in Excel).

Given it was working for Sys Admins, there had to be a Salesforce permission that meant that the authentication would be successful. 

After much trial and error, and for reasons unknown, the permission that is required to make this work is:

Manage Users

So - create a Permission Set with just this System Permission, and assign it to users that need this functionality. (Or add it to a Profile.)