Forum Discussion
SLA Management
Hello,
I have been asked in my company to automate as much as possible the measurement and monitoring of the defined SLAs.
That is, some SLAs are related to the availability of the internet connection or web services. On the other hand, other SLAs are defined based on incident response time (tickets).
From there, the provider will be penalized.
How could you do it?
Thank you
3 Replies
Anonymous Read this post to get your answer quickly.
https://community.powerbi.com/t5/Community-Blog/How-to-Get-Your-Question-Answered-Quickly/ba-p/38490Anonymous , Upu need to specific to get an answer quickly. This is too generic and wider question
refer if these can help
https://community.powerbi.com/t5/Desktop/SLA-Achivement-Calculation/m-p/818863
https://community.powerbi.com/t5/Desktop/Percentage-passed-SLA/m-p/917667
https://community.powerbi.com/t5/Desktop/SLA-calculation/m-p/239333
https://support.helpshift.com/kb/article/power-bi-reports-overview/
hi Anonymous
Sample data and expected output would help tremendously.
Please see this post regarding How to Get Your Question Answered Quickly:
https://community.powerbi.com/t5/Community-Blog/How-to-Get-Your-Question-Answered-Quickly/ba-p/38490Regards,
Lin
