Skip to main content
Showing results for 
Search instead for 
Did you mean: 

The ultimate Microsoft Fabric, Power BI, Azure AI & SQL learning event! Join us in Las Vegas from March 26-28, 2024. Use code MSCUST for a $100 discount. Register Now

Advocate I
Advocate I

Ribbon Access keys ( ALT )

I have recently been experiencing some issues with the ribbon access keys that can be used by pressing 'ALT' in PBI desktop.


I have looked for some solutions and threads like this one that reference external conflicts being the root cause of the issue. This does not appear to be the case for me as I can access the first heirarchy of commands, but when navigating to the inner ribbon options, my inputs are not registered. This was not an issue I noticed until the August update and I am currentlty on september,

2.121.644.0 64-bit (September 2023). 


Has anyone else experienced this or know of ways to better troubleshoot this issue?


thank you for any assistance provided.







Super User
Super User

What is your question? What have you tried and where are you stuck?  Please be more specific, and add additional details.

My question is twofold.

Has anyone else noticed issues with the accessibility of ribbon access keys?

And are there any troubleshooting methods I am not aware of to resolve this?

I have tried disabling TeamViewer, I have also updated to the latest PBI verison.

I am stuck in the second screenshot I provided. Say I initiate the ribbon access keys by pressing ALT. The first level of keys appear that you can naviagate the upper options of the ribbon with ( Home, Insert, etc ). These can be selected no problem, so when I click 'H' to travel to the Home options in the ribbon, I am unable to select any of those options, 'DG' for get data, etc.

Hi @Keegan_Patton,  I need you to test something for me.    

Within Power BI Desktop visit Options and Settings> Options > Preview Features, and

Uncheck On-Object interaction.  Restart Power BI Desktop, and see if the

ALT Keys are working again.  I see no mention of this as a Bug or open issue

at this time.





Hello @foodd , thank you for your response and continued help here. Below are the preview features I have currently active. On-Object Interaction is not currently selected in my Desktop.


Helpful resources

Fabric Community Conference

Microsoft Fabric Community Conference

Join us at our first-ever Microsoft Fabric Community Conference, March 26-28, 2024 in Las Vegas with 100+ sessions by community experts and Microsoft engineering.

February 2024 Update Carousel

Power BI Monthly Update - February 2024

Check out the February 2024 Power BI update to learn about new features.

Fabric Career Hub

Microsoft Fabric Career Hub

Explore career paths and learn resources in Fabric.

Fabric Partner Community

Microsoft Fabric Partner Community

Engage with the Fabric engineering team, hear of product updates, business opportunities, and resources in the Fabric Partner Community.