Reset to default is always required

[Anonymous]

Hello everyone,

I have a power bi app and when I'm trying to see the power bi report does not display the information initially.

It is necessary to click on the Reset to default button and then the information appears correctly. If I don’t click on the Reset to default button there is no way to see the information.

Have you experienced this before? Do you any suggestion for me?

I appreciate the time that you take looking into this. Thank You.

[v-eachen-msft]

Hi @Anonymous ,

I saw a similar case before. You could check if the bookmark didn't update.

Here is the link for your reference.

https://community.powerbi.com/t5/Service/Required-to-Reset-to-Default-After-Publishing-to-Workspace/m-p/685609

[Anonymous]

First of all Thank You for helping me to try to solve this issue.

I've deployed my report to a new workspace and a new power bi app.

The result: the report load some filters and a table visualization, except all the Custom Visual Visualizations type.

Initial state of the report:

After click again in the report name in the power bi app menu. As you can see with the click twice the custom visuals appears.

I add some blue rectangles to protect the data.

The custom visuals appears only at the second click or the second load page.

Thank You and kind regards for taking the time to take a look into this issue.

[mussaenda]

Hi @Anonymous ,

I cannot replicate your issue.

You can lean your cache and try again.

If not solved, contact the support group.

[Anonymous]

 I've clean my cache and cookies. The report show a blank page till click on 'Reset to default'. Before this is working fine without need to click Reset to default.  Please help, what else can I do? 

https://community.powerbi.com/t5/Issues/PowerBI-Report-page-blank-unless-I-reset-to-default/idc-p/87...