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Thigs's avatar
Thigs
Icon for Helper IV rankHelper IV
4 years ago

Report Builder Unable to Connect

Hi there, 

I've seen similar issues on here but I've read through the other posts and tried the suggestions, and nothing is working. I am brand new to paginated reports/report builder, but I am trying to connect it to a data set that I already have published to the PBI Service. The initial connection goes fine - I have the name appear in my data sources. 

 

The issue is when I pull up the query editor and try to connect to a data set. I get an error that says - 

 

Unable to connect to data source 'NameOfDataSourceHere'. Please verify connection properties, credentials, and all needed 64-bit versions of data providers are correctly installed. 

 

Then there are two options - Ok, or Details. If I click OK, it prompts me to enter credentials. I've tried every credential I can think of, none of them make a difference. It isn't my PBI login, my company login, etc. If I click "Details" it says 'Error 403 - Forbidden. The connection either timed out or was lost'. 

 

This is for a report that I am the creator of, so I should have whatever credentials are needed. My IT department hasn't touched PBI paginated so we don't know what to do. 

 

I followed the steps in this guide, but I am still having the issue - 

Fixing Power BI Report Builder Connection Errors – The White Pages (tygraph.com)

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