Forum Discussion
Remedy force data into Power BI
Hi,
i have read that you can use the 'Salesforce Objects' connector built into Power BI but im not having much luck with the custom URL. We are using
https://XXXXXXXXX-remedy.lightning.force.com/lightning/page/home
which the connector doesn't like so i have changed to
https://XXXXXXXXX-remedy.salesforce.com/lightning/page/home
which the connector likes but when i get to the next screen and click sign in i get the error message We're unable to connect. Please delete your credentials and try again later
Would be interested to hear if anyone has managed this way
thanks
Mike
- Anonymous2 years ago
Hi Dunnes32 ,
Based on your description, you could try that deleting and re-entering the credentials could resolve the connection issue. Be sure to clear any credentials stored in Power BI and then try logging in again.
Alternatively, the authentication process may be affected by browser compatibility issues. Make sure you are using a supported browser for the OAuth authentication process. Switching to Microsoft Edge (Chromium) for OAuth authentication may help.
You can check out the following documents for more information
Power Query Salesforce Objects connector - Power Query | Microsoft Learn
Connect Power BI to Salesforce in a Few Minutes | Coupler.io BlogBest regards,
Albert HeIf this post helps, then please consider Accept it as the solution to help the other members find it more quickly
thanks for your response.
Turns out it was a very simple issue of connection using the production option and using remedyforce login instead of a salesforce login!!!
All sorted now
2 Replies
- AnonymousNot applicable
Hi Dunnes32 ,
Based on your description, you could try that deleting and re-entering the credentials could resolve the connection issue. Be sure to clear any credentials stored in Power BI and then try logging in again.
Alternatively, the authentication process may be affected by browser compatibility issues. Make sure you are using a supported browser for the OAuth authentication process. Switching to Microsoft Edge (Chromium) for OAuth authentication may help.
You can check out the following documents for more information
Power Query Salesforce Objects connector - Power Query | Microsoft Learn
Connect Power BI to Salesforce in a Few Minutes | Coupler.io BlogBest regards,
Albert HeIf this post helps, then please consider Accept it as the solution to help the other members find it more quickly
- Dunnes32Frequent Visitor
thanks for your response.
Turns out it was a very simple issue of connection using the production option and using remedyforce login instead of a salesforce login!!!
All sorted now