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ShinyFelicita
Frequent Visitor

Reg: Calculating SLA for Business hours

‎12-11-2023 03:16 AM

Hi,

Can someone help me out to calculate sla only for business hours  since I calculated for non business hours. Kindly help me out to resolve this.

 

Thanks,

Shiny

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lukiz84
Memorable Member
Memorable Member

‎12-11-2023 03:28 AM

if you show your data model and the measure you use it would be easier 🙂

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