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ShinyFelicita's avatar
ShinyFelicita
Frequent Visitor
2 years ago

Reg: Calculating SLA for Business hours

Hi,

Can someone help me out to calculate sla only for business hours  since I calculated for non business hours. Kindly help me out to resolve this.

 

Thanks,

Shiny

Need Help

1 Reply

  • lukiz84's avatar
    lukiz84
    Icon for Memorable Member rankMemorable Member
    2 years ago

    if you show your data model and the measure you use it would be easier 🙂