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jbenson's avatar
jbenson
Helper III
5 years ago

Refresh

I have a report that is set to refresh during the night. It will refresh but it will not display the information. It leaves everything blank not sure what is wrong. it was working fine for a few months now it doesnt update with new information.

any help is greatly appriciated

 

Thank you 

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8 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    5 years ago

    jbenson Have you verified the filters being applied to your visual and tried clicking the "Rest to Default" button in Power BI Service to ensure that there are no filters inadvertently being applied to your report that might no longer be valid?

    I find that often Power BI tries to be "helpful" by caching my most recent slicer/filter settings, but sometimes that causes unexpected results.

    • jbenson's avatar
      jbenson
      Helper III
      5 years ago

      I have tried that, but there are also no slicers for that matrix just locations and totals is all 

      • Anonymous's avatar
        Anonymous
        Not applicable
        5 years ago

        jbenson and no filters applied either?  So when you hover over the filter button it says "there aren't any filters applied right now"?

        What happens when you try to connect to the published dataset from a new report?  Are you able to access the data then?  Or how about when accessing via Analyze in Excel?