Forum Discussion
Helper VRefresh token has expired - various data sources
I think the problem is that I apparently have two sources with direct queries in my report and therefore I need a gateway for it to work properly.
https://learn.microsoft.com/en-us/power-bi/connect-data/desktop-use-directquery
Hi cn4422 ,
As the error message indicates, I recommend that you go to the data setting and update(re-enter) your data credentials.
After you re-provide the dataset's credentials, if the issue still doesn't resolve, check whether the IP address of the machine has been added to the AS firewall and if there have been any recent changes to the data source that have caused changes in access to the data source.
Best Regards,
Lucy Chen
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
cn4422Anonymous thanks for your reply and your thoughts!
I have already re-entered the data credentials several times and I don't think that it's an IP address issue either - explanation follows below.
I have also created a report from fresh just for testing purposes.
The thing is, when I upload the report with Dynamics 365 data only, it works just fine, no problems.
But as soon as I add windsor.ai as a connector, the error message pops up.
Windsor.ai data alone also works fine...