Forum Discussion

Nav's avatar
Nav
New Member
9 years ago

Refresh issue in Power BI dashboard

Hi, Following error occurred while refreshing data in dashboard. My windows machine is 64 bit, office is 32 bit, access is 32 bit and Power BI desktop is also 32 bit. Connecting to access and pulling...
Need Help
Anonymous's avatar
Anonymous
Not applicable
9 years ago

Does that machine have the drivers installed for 64 Bit MS Access?

Nav's avatar
Nav
New Member
9 years ago

 

Nope, the drivers are not installed/available in machine. Should i install 32 bit(AccessRuntime_x86_en-us.exe) or 64 bit(AccessRuntime_x64_en-us.exe). Thanks!

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    Based on the error message, 64Bit is required.

    • Nav's avatar
      Nav
      New Member
      9 years ago

      I'm unable to install 64 bit, in my machine due to following setup error. So, i had installed 32 bit and still the data refresh doesn't work in dashboard.

       

      Any other alternative, without uninstalling and installing of office products. Thanks!

      • rocky09's avatar
        rocky09
        Icon for Solution Sage rankSolution Sage
        9 years ago

        I had the problem.

         

        My System was 64 Bit and Microsoft office was 32 bit.  So, I requested my IT Team to change the Office from 32 to 64 Bit. Then, everything working fine.