Forum Discussion

Nav's avatar
Nav
New Member
9 years ago

Refresh issue in Power BI dashboard

Hi, Following error occurred while refreshing data in dashboard. My windows machine is 64 bit, office is 32 bit, access is 32 bit and Power BI desktop is also 32 bit. Connecting to access and pulling...
Need Help
Anonymous's avatar
Anonymous
Not applicable
9 years ago

What are you refreshing your dashboard through? Is it an on-premise data gateway?  Does the machine that is running the gateway have the 64-Bit drivers installed?

  • Nav's avatar
    Nav
    New Member
    9 years ago

    Thanks for the quick response!

    Yes, it is On-premises data gateway(personal mode).

    • Anonymous's avatar
      Anonymous
      Not applicable
      9 years ago

      Does that machine have the drivers installed for 64 Bit MS Access?

      • Nav's avatar
        Nav
        New Member
        9 years ago

         

        Nope, the drivers are not installed/available in machine. Should i install 32 bit(AccessRuntime_x86_en-us.exe) or 64 bit(AccessRuntime_x64_en-us.exe). Thanks!